(Length: 14 pages)

January 10, 2006

Available For the Taking: $28 Billion In Deposit Balances

by Ron Shevlin

with Catherine Graeber, Peter Hult

Executive Summary (This is a document excerpt)

Consumers are sitting on a ton of uninvested cash — opening the door for firms looking to grow deposit balances by offering superior rates on savings, certificates of deposit (CDs), and money market accounts. Forrester segmented online consumers by the amount of liquid assets they hold and by their rate sensitivity. Thirty percent of online consumers have more than $10,000 in liquid assets. Of this group, one in five is willing to move money between firms for a rate less than a one-percentage-point increase over what they get today. Based on the amount of cash they hold in checking accounts, we estimate that nearly $28 billion is available for higher-interest-bearing accounts.

TABLE OF CONTENTS

NOTES & RESOURCES

itemMany Online Consumers Don't Actively Manage Their Liquid Assets

itemMany Consumers Aren't Looking For Higher Rates

itemLiquid Assets At Play Exceed $28 Billion

itemFinding The Best Money-Moving Prospects

itemWhat It Means To The Big Banks

itemThe Hurt Goes Beyond The Loss Of Deposits

We drew from Forrester's Consumer Technographics® Q4 2005 North American Finance Online Survey, which surveyed more than 4,700 US online households. This document details the resulting data, focusing on the amount of liquid assets consumers hold and their interest rate sensitivity.

Related Research Documents

itemMission Improbable: Selling Checking Accounts To Brokerage Clients

December 23, 2005, Trends

itemHow ING DIRECT Lured Away $17 Billion In Bank Deposits

March 9, 2004, Best Practices

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.
Industry: Consumer Financial Services, Financial Services, Online Financial Products & Services, Retail Banking
Geography: North America

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