Executive Summary (This is a document excerpt)

Business units in some firms are nurturing IT-enabled business innovations — seeking new products, services, and business models outside the purview of the IT organization itself. Examples from NASDAQ and Reuters illustrate the reality that some types of IT organizations do not always have a seat at the business innovation table, while other types must work hard to retain their partner role. But IT has a role to play, even when innovation is happening outside its purview.

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