(Length: 3 pages)

January 13, 2006

SPSS NetGenesis Fades Out In The Web Analytics Market

The Forrester Wave™: Vendor Summary, Q1 2006

by Nate L. Root

with Bob Chatham, Caroline L. Carney

Executive Summary (This is a document excerpt)

In the mid-1990s, NetGenesis was synonymous with Web analytics. Today, the dilutive effect of the SPSS acquisition is fully evident: NetGensis has positioned itself as the firm to turn to for "predictive Web analytics." Having abandoned the more mundane aspects of Web analytics to the likes of Omniture, WebSideStory, and WebTrends, the vendor is hanging its future on this esoteric niche that few customers are ready for.

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Technology: Customer Experience, Customer Experience Management, Design & Usability Processes
Geography: Asia Pacific, Europe, North America

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This scorecard summary is featured in:

The Forrester Wave™: Web Analytics, Q1 2006


View vendor summaries for other vendors in this Forrester Wave: Coremetrics, IBM, NetRatings, Omniture, Sane, SPSS, Visual Sciences, WebSideStory, and WebTrends



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