Executive Summary (This is a document excerpt)

Business process management suites' (BPMS) license, services, and maintenance revenue from software vendors will grow from $1.2 billion in 2005 to more than $2.7 billion by 2009, which is more than a 21% compounded annual growth rate (CAGR), as enterprises seek to improve the efficiency, effectiveness, and strategic value of key business processes. Since processes span a wide range of requirements, it's no surprise that BPMS products provide varying degrees of support for human interactions, system and application integration, document processing, and complex decision-making. Although products increasingly overlap, until human and integration-centric products converge, enterprises may need more than one BPMS to address all types of business processes.

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