Executive Summary (This is a document excerpt)

While governance models are a key factor in instance consolidation, additional factors include product and services homogeneity, the geographic nature of the business, and company size. Because achieving "big-bang" single instance requires a colossal effort, pioneering enterprises take a phased approach to instance consolidation. The lessons learned from companies that have undertaken such a project revolve around a holistic view of the people, processes, technology, and the business case required to rationalize instances. Based on these findings, Forrester provides several practical approaches that apply these new consolidation factors — enabling noncentralized organizations to come a few steps closer to single-instance ERP.

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