For Information & Knowledge Management Professionals (Length: 18 pages)

Executive Summary (This is a document excerpt)

Each week brings yet another news story about a company paying large fines because of electronic evidence — such as incriminating emails or failed electronic discovery (eDiscovery) efforts. Increasing litigation and high costs will force enterprises to think more proactively about how to collect, review, format, and produce content in response to a discovery request. But this is a challenge because of the large number of technologies involved — like forensics and collection tools, search, and document management (DM)— and the fragmented market, consisting of more than 500 imaging service bureaus, case management vendors, DM vendors, and emerging eDiscovery platform vendors. Enterprise legal and risk officers must define eDiscovery requirements so that CIOs can drive the implementation of an enterprise eDiscovery platform. To do this, IT should partner with viable vendors, such as Guidance Software, Kroll Ontrack, and ZANTAZ for packaged applications, and Electronic Evidence Discovery (EED), Fios, and Xerox Global Services for hosted solutions.

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