March 8, 2006
Context Is King In The New World Of Work
This is the third document in the "Information Workplace" series.
by Erica Driver, Connie Moore, Robert Markham
with Randy Heffner, Kyle McNabb, Claire Schooley, Colin Teubner, Lucy Fossner
Executive Summary (This is a document excerpt)
As enterprises better understand the interrelationship between roles, collaboration, content, and business processes, the need to provide information within the context of an information worker's daily activities will drive the implementation of Information Workplaces. When Forrester surveyed 117 North American professionals about the Information Workplace (IW), 60% said that providing content within the context of the business process is extremely important. The respondents also wanted contextual collaboration, just-in-time eLearning, and embedded learning. By moving to contextualized Information Workplaces, workers will receive information seamlessly, and they no longer have to mentally and manually integrate disparate tools into their work environments.
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In September 2005, Forrester conducted a Web-based survey of 117 North American professionals, mostly in IT but some in business, about the Information Workplace. About half of the survey participants work for enterprise-class organizations (1,000 employees or more). Related Research Documents
November 7, 2005, Best Practices
November 7, 2005, Forrester Big Idea
June 1, 2005, Forrester Big Idea |
Users Value Contextual Content, Collaboration, And eLearning
What Does Context Mean, Exactly?Find Documents In Related CategoriesThis document falls under the following categories. Click on a link below to find similar documents. |
Original air date: Tuesday, April 22, 2008
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