Executive Summary (This is a document excerpt)

IBM offers disaster recovery and business continuity services through its Global Services business unit. On a revenue basis, IBM is second to SunGard for recovery site services, but it currently offers a broader global presence that will appeal to multinationals operating outside of North America and Europe. Not typically the low-cost provider, IBM shows value by bundling technical, industry-specific, or application-specific expertise in recovery solutions. As expected, IBM does have some platform/system bias but has a viable portfolio that warrants consideration in the vast majority of commercial bids.

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