Executive Summary (This is a document excerpt)

Enterprise content management (ECM) vendor FileNet offers a strong foundation for transactional-content-centric application initiatives. Its comprehensive document imaging and records management capabilities combined with its comprehensive business process management (BPM) solution gives it the strongest current offering in support of transactional content needs. In addition, the vendor's strong partner network — more than 300 partners — help it address a multitude of vertical market needs. Despite its many efforts to move into business and persuasive content, FileNet has limited appeal beyond transactional content. Its general-purpose document management and strong records management offerings help the vendor address business content needs but are limited by shortcomings in team collaboration. Its recent introduction of a new Web content management offering supports persuasive content initiatives but is too new to be considered a persuasive content Leader.

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