April 11, 2006
The State Of Global Supply Chain Management
Forrester's Research Focus: Network-Centric Solutions And Service Models
by Noha Tohamy
with John Ragsdale, Elisse Gaynor
Executive Summary (This is a document excerpt)
In a recent Forrester supply chain survey, manufacturers and retailers stated that they face continuing pressures for cost savings through outsourcing, mounting competition through globalization and persistent disappointment with returns on current technology investments. Worse yet, firms realize that widely accepted supply chain strategies are inherently ill-suited for these new challenges. This report outlines how Forrester's supply chain research aligns with these escalating pressures. Specifically, the report maps out our approach to analyzing network-centric solutions and service models that help companies cope — and grow — in both the present and emerging global markets.
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WHAT IT MEANS
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For this study, Forrester surveyed 168 North American manufacturers and retailers with global market presence. The surveyed manufacturers spanned verticals in the automotive, chemical, consumer packaged goods, high tech, industrial equipment, and pharmaceutical markets. The surveyed retailers were primarily comprised of players in apparel, department store, and grocery segments. Additionally, Forrester drew from analyst research through advisory, inquiries and interviews with service providers like Capgemini, i2, Oracle, SAP, and UPS. Related Research Documents
January 6, 2006, Trends
June 21, 2005, Trends April 21, 2005, Forrester Big Idea |
Users Face Out-Of-Control Supply Chains With Antiquated Tools 
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