March 24, 2006

Contextual Learning Boosts Performance

by Claire Schooley

with Kyle McNabb, Connie Moore, Eric Kim

Executive Summary (This is a document excerpt)

The convergence of learning and work launches a new era for supporting the needs of workers to learn while they work. While eLearning courses and classroom instruction will always have their place, today's workers often don't have the time to take formal courses composed of many lessons. Instead, these workers need on-the-spot training available in the many personalized tools and resources they interact with to reach peak job performance. Meeting this need prompted two large enterprises, IBM and Nike, to make learning contextual — delivering learning in bite-size pieces and integrating it into the work environment while minimizing work disruption. While each took different contextual learning approaches, both boosted worker performance.

Buy Risk-Free

Download and print PDF immediately. Price: US $499

Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase.

Already a Forrester Client?
Log in to read this document.