April 20, 2006

Retention Management: The Holy Grail Of Records Management

by Robert Markham

with Connie Moore, Eric Kim

Executive Summary (This is a document excerpt)

As individuals in business, IT, legal, compliance, and records management (RM) gain experience in RM, they eventually realize that the degree of control over all enterprise content is insufficient, despite their best efforts. Is it because they don't know how to implement RM policies? Or is something missing in products that enforce managing, retaining, and controlling content? No, it's because RM alone isn't sufficient. Enterprises need comprehensive information life-cycle management for all enterprise content from the moment it's first created. Extending records management policies and products to include retention management provides a better way to track, audit and discover content — and significantly improves how enterprises enforce compliance and mitigate legal risk.

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