Executive Summary (This is a document excerpt)

Novell is a Contender in the collaboration platforms market, with its GroupWise product offerings. Novell offers a strong messaging platform but weak real-time collaboration and team collaboration platforms. Novell is strong in security and cross-platform support but is less strong in architecture and administration and Information Workplace readiness, and Novell's executive vision, product strategy, and product road map are not as strong as those of its leading competitors. Novell's characteristics make it a fit for organizations with heterogeneous computing environments — especially those that are interested in open source technologies like Linux and OpenOffice.org — that use Novell eDirectory, NetWare, SUSE Linux, and/or Open Enterprise Server (which is the new name for the next version of NetWare). Novell is a good fit for enterprises that need a solid messaging platform but not Web conferencing or team collaboration, and that are not overly concerned about viability or market share in collaboration platforms.

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