Executive Summary (This is a document excerpt)

Getting from RFP to signed contract can seem like running uphill for months. But one of the more subtle customer benefits to this process — if it's managed right — is a stronger foundation for enterprise risk management (ERM) associated with the deal. Forrester interviewed leading sourcing deal advisors to identify principles and tactics that customers should take to strengthen a foundation of risk management. This third document of the series focuses on specific tactics for the solution development and vendor selection phase of an outsourcing deal that help build a foundation for business risk management.

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