Executive Summary (This is a document excerpt)

BMC Software (BMC) has fought hard over the years to become one of the four leading companies in enterprise systems management. Through well-executed acquisitions, BMC has built a portfolio of management applications that covers most of the needs of any enterprise, with the exception of parts of network management. Over the past three years, BMC has clearly been the thought leader around topics such as business service management and configuration management databases. Its position relies on three very important factors that the company has integrated into its business service management (BSM) vision: the Remedy service desk and related applications; the distributed world with BMC Performance Manager; and the mainframe world. The remaining problem for BMC is to convince the world that it is a strategic partner on which large corporations can rely; for this, it needs to convince its own sales force to execute at the C level.

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