Forrester: - Making Leaders Successful Every Day

Previously a competitive product in enterprise search, Convera's RetrievalWare product is rapidly losing market share. RetrievalWare's strengths are in indexing and classification, with strong support for taxonomies that allow users to search in one language and retrieve results in another. RetrievalWare also provides good full-text and keyword-based retrieval. However, it lacks many of the capabilities present in more modern search engines for reporting on and managing the search experience. Convera shared very little with Forrester for this report, but public documents indicate that the company is shifting its strategy and resources into a Web search offering named Excalibur. Given the company's relatively small size and declining RetrievalWare revenues, Forrester does not believe that it has the resources necessary to carry forward both the RetrievalWare and Excalibur products.