Executive Summary (This is a document excerpt)

Unisys has announced a set of service offerings, called OASIS, for companies with open source platforms. It is the first time that a major IT service provider has offered a fully integrated set of services — including installation, configuration, maintenance, and enhancement — for a predefined open source stack. Competitors like HP and IBM have long had a menu of open source services that customers could choose from, but they have been reluctant to put a stake in the ground around a specific set of open source components. The OASIS announcement is an early indication that the open source services market is starting to mature. Through the OASIS offerings, open source customers can expect to achieve some of the same benefits as commercial software customers — predictability, cost savings, and strong service-level guarantees. With the OASIS set of services offerings, Forrester believes that Unisys should be on the shortlist of vendors for open source services.

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