(Length: 16 pages)

September 14, 2006

The Forrester Wave™: Commerce Platforms, Q3 2006

ATG, Escalate Retail, And IBM Lead For B2C Sites; Comergent And IBM Lead B2B

by Tamara Mendelsohn

with Bradford J. Holmes, Nikki Baird, Brian Tesch

Executive Summary (This is a document excerpt)

Forrester evaluated leading commerce platform vendors across 175 criteria and found that ATG, Escalate Retail, and IBM offer the most complete and sophisticated solutions for organizations selling directly to consumers. For channel management professionals selling to business customers, Forrester's lab-based evaluation reveals that small pure-play Comergent is joined by IBM in the Leaders category, as both offer the flexibility and focus required by B2B sellers. Microsoft, Oracle, and SAP are Strong Performers in both customer cohorts, all leaning heavily on complementary products to provide complete solutions.

TABLE OF CONTENTS

NOTES & RESOURCES

itemeCommerce Executives Continue Investment In Commerce Platforms

itemeCommerce Executives Face A Mature Market

itemCommerce Platforms Evaluation Overview

itemBuyers Focus On Business User Tools

itemForrester Evaluated Vendors According To Size And Scope Criteria

itemB2B And B2C eCommerce Executives Are Faced With Distinct Choices

itemVendor Profiles

itemSupplemental Material

Forrester conducted lab-based product evaluations in Q2 2006 and interviewed eight vendor and companies: ATG, BroadVision, Comergent, Escalate Retail, IBM, Microsoft, Oracle, and SAP.

Related Research Documents

itemMaking Sense Of Hosted Commerce Platforms

March 17, 2006, Market Overview

itemCommerce Platforms: Build Or Buy?

January 20, 2006, Trends

itemThe Forrester Wave™: Commerce Platforms, Q2 2005

April 29, 2005, Tech Choices

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.
Technology: Packaged Applications
Industry: Business-To-Consumer eCommerce, eBusiness/eCommerce, eBusiness/eCommerce Vendor Selection, eCommerce Platforms & Technologies, Merchandising, Retail, Retail Technologies
Geography: Asia Pacific, Europe, North America

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View vendor summaries for: ATG, Comergent, Escalate Retail, IBM, Microsoft, and Oracle


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