For Infrastructure & Operations Professionals (Length: 5 pages)

August 31, 2006

Voxeo Is A Strong Performer In Hosted Speech Self-Service Platforms

The Forrester Wave™ Vendor Summary, Q3 2006

by Elizabeth Herrell

with Ellen Daley, Christine E. Atwood


Executive Summary (This is a document excerpt)

In 1999, Voxeo came to market with its Prophecy, a standards-based speech self-service platform. It demonstrated strong support for speech standards and VoiceXML 2.0 and 2.1. Voxeo's Prophecy platform is built entirely based on SIP protocol and the company was the first to launch hosted CCXML to control the flow of calls across the network. Although a small company, Voxeo has a staff of experienced speech designers to support its customer base. A unique value proposition for Voxeo's customer is its 100% uptime guarantee for its services. Voxeo puts its full emphasis on its network performance and partners for the designing and building of speech applications.

Buy Risk-Free

Download and print PDF immediately. Price: US $795

Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase.

Already a Forrester Client?
Log in to read this document.

Add to cart

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Analyst: Elizabeth Herrell
Technology: Channel Design Strategies, Communications Infrastructure, Contact Center Technologies & Processes, Customer Experience, Customer Experience Management, Customer Relationship Management, IT Services, Networking, Outsourcing, Packaged Applications
Geography: Asia Pacific, Europe, North America

Archived Teleconference:
How To Create A Unified Communications Strategy During Challenging Times
Original air date: Wednesday, February 04, 2009

corner border corner
Ratings and Comments
NOT YET RATED
corner border corner