Executive Summary (This is a document excerpt)

Social computing is what happens when people become members of technology-enabled communities and results in power migrating away from institutions toward communities. Your architects and developers participate, and that means that social computing is relevant to your IT organization, too. The job of enterprise architecture — to promote consistency and cooperation across the development community — is affected by this trend, making it increasingly difficult to govern through formal authority. The challenges that you face today as a result of access to online information, software, and communities will intensify, with new challenges emerging over time. To maintain influence in this new world, you must embrace social computing, not fight it. You must become a facilitator for this kind of collaboration and a full member of the social computing community.

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