Executive Summary (This is a document excerpt)

Fiserv FastTrack BPM is a Leader in the human-centric business process management suites (BPMS) for insurance market. The FastTrack BPM product is based on the Fiserv and Lombardi Software partnership, a non-exclusive relationship that's been in effect since early 2005. Together, the companies combine deep industry expertise from Fiserv with excellent BPMS technology from Lombardi, which, among other strong features, has an excellent process design capability and a strong architecture. To succeed, as with all partnerships, they must align incentives and rules of engagement.

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