Executive Summary (This is a document excerpt)

Pegasystems came out as the top vendor in Forrester's evaluation of human-centric business process management suites (BPMS) for insurance. The vendor's drive to BPMS leadership has been rapid, leveraging traditional strengths in mainframe legacy systems integration and early emphasis on business rules. Pegasystems holds a leadership position in insurance due to strong penetration (with 34 insurance customers), insurance solution frameworks in production, strong business rules, and critical insurance system interfaces. Overall, Pegasystems offers a highly competitive BPMS product with a strong foundation for continued expansion in the insurance market.

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