(Length: 5 pages)

September 6, 2006

Consumer Technology In The Workplace: Blessing Or Curse?

It Can Help The Bottom Line Or Give Away The Store

by Paul Jackson, Bill Nagel

with Thomas Raschke


Executive Summary (This is a document excerpt)

Today's offices are full of employees' personal technology like iPods, mobile phones, Bluetooth headsets, and thumb drives. This is in marked contrast to 10 years ago, when technology tended to travel from the office to the home — but not the other way. This raises questions about whether the soft benefits of these new devices and services outweigh the increasingly complex security risks that "unsanctioned" technology poses. Employers need to take a pragmatic approach: Sensible usage policies, combined with proactive network monitoring and getting employee buy-in, are far more effective than confiscating mobile phones at the front door.

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Analyst: Bill Nagel, Paul Jackson
Technology: Client Security & Management, Enterprise Mobility, Infrastructure Security, IT Infrastructure & Operations, IT Management, IT Strategy, Planning, & Governance, Security & Risk
Industry: Consumer Technology
Geography: Asia Pacific, Europe, North America

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