Executive Summary (This is a document excerpt)

Historically, IT staffs have taken it on the chin for frustrating business groups by not keeping up and not being responsive. And, when frustrated enough, C-level execs fire or banish the CIO and start anew. But the frustration works both ways. IT execs rightly note that when business execs allow IT ignorance in their ranks, ignoring technology's potential and failing to listen to advice from experienced IT staff members, the firm is the big loser. How can all of this change? The business technology (BT) future will arrive when all execs understand the valuable role BT plays alongside other business operations, both within the firm and within its partners in the value chain. In this BT world, business organizations become more IT smart and realize that to move up the business ladder, all execs must be able to pass an IT knowledge test. In the meantime, CIOs need to raise their firms' BT consciousness. Here's a quick C-level self-assessment to guide the way.

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