February 12, 2007
CIOs: Attack Weak Application Maintenance Processes That Stifle IT Productivity
This is the seventh document in the "Application Management Strategies For Legacy Applications" series.
by Phil Murphy
with Alex Cullen, Laurie M. Orlov, Lauren Sessions
Executive Summary (This is a document excerpt)
Forrester surveyed 221 IT decision-makers about their application maintenance habits and preferences — how they organize, budget, and transfer knowledge, as well as what they would do to increase maintenance productivity, given adequate funding. Analyzing the results reveals an ugly tale, with mismatched staffing demand and supply, conflicting new development and maintenance priorities, and a complete lack of tooling to bolster productivity. CIOs should take note of the root-cause problems in this report and note the curative suggestions for improvement.
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recommendations
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Forrester surveyed 221 IT decision-makers about their application maintenance habits and preferences. Related Research Documents
January 10, 2007, Best Practices
January 10, 2007, CIO Road Map
June 22, 2006, Trends
June 15, 2006, Best Practices |
Large Firms Struggle With Application Governance
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Original air date: Thursday, February 19, 2009
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