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(Length: 4 pages)
Executive Summary (This is a document excerpt)Social Computing strikes fear into the hearts of many eCommerce executives. Why? Social Computing means that companies cannot control their messages. Despite this fact, there are numerous ways that Social Computing tools like customer reviews, tags, wikis, and blogs can help eBusiness — both in the online and offline worlds. These tools can help eBusiness executives in: product development efforts, market research, competitive intelligence gathering, search engine optimization, and revenue generation. Buy Risk-FreeDownload and print PDF immediately. Price: US $499 Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase. Already a Forrester Client?
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Archived Teleconference:
10 Companies eCommerce Executives Should Know About For 2010
Original air date: Wednesday, November 04, 2009
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