Executive Summary (This is a document excerpt)

With the exception of possibly the CEO, the CIO's business calendar is the most difficult to manage. The key? CIOs should balance time management in ways that do not deprive any key constituents of essential time. Each stakeholder group is equally important, and a disproportionate allocation of the CIO's focus and attention will be detrimental to the enterprise and to the CIO's success. Forrester's 30-30-30-10 model forces disciplined balance across constituents, which are classified into four groups: above, across, below, and yourself. This time model will keep IT front-of-mind in the business and allow CIOs to do what they do best: proving and delivering IT value to the enterprise.

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