Executive Summary (This is a document excerpt)

CIOs always look for ways to improve IT's value and effectiveness to the firm. One way is to structure and strengthen relationships with key stakeholder groups. This means being attuned to the assumptions and requirements for IT's contribution to the business — the expectations that are held by business leaders. But quantity of CIO time invested is not enough. Knowing your own management style, being aware of corporate culture, and carefully linking these attributes to the role of IT in the firm are a sound prescription for improving the quality of these relationships. Understanding their archetype will enable CIOs to spend time working on behalf of the correct stakeholders, with the appropriate agenda.

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