For Information & Knowledge Management Professionals (Length: 12 pages)

December 27, 2006

Ask Potential eDiscovery Providers All The Right Questions

This is the second document in the "eDiscovery technology" series.

by Barry Murphy

with Christopher Mines, Jamie Barnett


Executive Summary (This is a document excerpt)

The mere mention of eDiscovery gives information and knowledge management professionals high anxiety due to a combination of high stakes, a fragmented and muddled solutions landscape, and a dearth of best practices. To alleviate that nervous feeling, you must first ensure that your organization takes the necessary steps to conduct eDiscovery in the near term. While doing this, though, you should also invest in solutions that stand a good chance of being part of your long-term eDiscovery plan. To cover all the bases, you need to know what questions to ask solutions providers so that you can truly differentiate their offerings.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemIn A Nascent Market, Asking The Right Questions Differentiates Offerings

itemCollection

itemProcessing

itemReview

itemProduction

itemPricing Models

WHAT IT MEANS

itemIt's Time To Conduct Due Diligence In Selecting eDiscovery Providers

itemSupplemental Material

Forrester interviewed more than 30 vendor companies, including: Attenex, CA, Clearwell Systems, Cricket Technologies, Discovery Mining, DOAR, Electronic Evidence Discovery (EED), EMC, Fios, FTI Consulting, Guidance Software, H5, Interwoven, Kroll Ontrack, LECG, LexisNexis Discovery Services, Merrill, MetaLINCS, Open Text, Oracle, Pitney Bowes/Ibis Consulting, Renew Data, Stellent, StoredIQ, Stratify, Symantec, Vignette, Xerox Global Services, Xiotech/Daticon, and ZANTAZ. We also conducted more than 40 inquiries with end user organizations considering the purchase of eDiscovery solutions.

Related Research Documents

itemBelieve It — eDiscovery Technology Spending To Top $4.8 Billion By 2011

December 11, 2006, Market Overview

itemRetention Management: The Holy Grail Of Records Management

April 20, 2006, Trends

itemeDiscovery Bursts Onto The Scene

March 1, 2006, Trends

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Technology: Enterprise Content Management, Information & Knowledge Management, Retention Management
Geography: Asia Pacific, Europe, North America

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