Executive Summary (This is a document excerpt)

Siemens Business Services (SBS) is one of Europe's largest outsourcers, with the greatest number of Europe-based remote infrastructure clients identified in this evaluation. While the provider offers a branded presence through its Siemens parentage and a notable degree of flexibility in its remote infrastructure management (RIM) offerings, the outfit's ongoing business restructuring and inability to leverage offshore resources positions it in the strong performer category, and no higher.

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