Executive Summary (This is a document excerpt)

Project success hinges on appropriate vendor selection. A thorough selection process minimizes risk and lays the foundation for a winning project. Forrester's research helps clients compare potential vendors to find the optimal solution for their business and service needs. Just as important as the selection process is what happens the day after the contract is signed — governing the engagement and the relationship with the provider. This topic overview assembles the key research on professional services selection and governance to help clients ensure project success.