For Business Process & Applications Professionals (Length: 6 pages)

December 22, 2006

Siperian Attains Leadership In Customer Hubs

The Forrester Wave™ Vendor Summary, Q4 2006

by R "Ray" Wang

with Eric G. Brown, Ian Schuler, Emily Van Metre, Robert Muhlhausen


Executive Summary (This is a document excerpt)

Siperian's Hub XT not only exemplifies best-in-class hierarchy management, data model flexibility, and strong data stewardship — it also ranks among the top three in seven out of 10 current offering categories. Despite the fact that Siperian is delivering one of the most feature-rich solutions, product management and engineering teams have invested the past 12 months into advancing their technology leadership. Among the vendors evaluated, Siperian's overall strategy places in the top three. After evaluating Siperian's support of customer hubs, we ranked it as a Leader in this year's Forrester Wave evaluation customer hubs. The solution remains best-suited for enterprises with complex relationships in B2B such as life sciences and high-tech. In addition, Hub XT supports B2C enterprises such as retail and service companies with many-to-many relationships and complex stewardship processes. Overall, Siperian plays well in many industries among established ERP and legacy data scenarios.

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Technology: Application Development, Customer Relationship Management, Data Quality, Information & Knowledge Management, Marketing & Advertising, Marketing Automation, Master Data Management, Packaged Applications
Geography: Asia Pacific, Europe, North America

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This scorecard summary is featured in:

The Forrester Wave™: Customer Hubs, Q4 2006


View vendor summaries for other vendors in this Forrester Wave: Dun & Bradstreet, IBM, Initiate Systems, Oracle, Oracle-Siebel, Purisma, SAP, Siperian, and VisionWare



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