Knowledge, Learning, And Work Unite!

Formal And Informal Learning Help Workers Do Their Jobs

This is the 10th document in the "Information Workplace" series.

with Matthew Brown, Shelby Semmes

Executive Summary (This is a document excerpt)

A new generation of learning is here. Today, employees are working in a very fast-paced environment. They need learning that is immediate, relevant, and in the context of their work. The course approach — made up of multiple, sequential half-hour lessons — won't do the job alone. To get their jobs done, new computer-savvy workers expect the following essential components: short learning segments available on a variety of devices; more opportunities to collaborate with peers and get answers from experts; and high-quality data search engines.

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NOTES & RESOURCES

The Face Of Corporate Learning Is Changing

Today's Business Environment Forces Changes In Traditional Learning

The Workforce Is Multigenerational

Content Expands Beyond Traditional Approaches

Learning Extends From Structured Content To Informal, Blended Content

Search And Expertise Location Provide Broader Access To Learning And Knowledge

LMS Vendors Begin To Respond To The Need For Broader Content Access

TiVo Uses Search And Customer Forums As Critical Learning Components

recommendations

Bring Learning Closer To The Work Environment

WHAT IT MEANS

Be Ready To Blend Multiple Components

Forrester interviewed six vendor and user companies: Instancy, OutStart, Plateau Systems, TiVo, Saba, and SumTotal Systems.

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Analyst:	Claire Schooley
Technology:	eLearning, Enterprise Collaboration, Human Capital Management, Information & Knowledge Management, IT Management, IT Organization
Geography:	Asia Pacific, Europe, North America

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