For Business Process & Applications Professionals (Length: 6 pages)

February 21, 2007

Sage SalesLogix Is A Strong Performer In Midmarket CRM Suites

The Forrester Wave™ Vendor Summary, Q1 2007

by Liz Herbert

with Sharyn Leaver, William Band, Chip Gliedman, Ian Schuler, Mary Ann Rogan


Executive Summary (This is a document excerpt)

Sage SalesLogix's strength is in the sales force automation (SFA) functionality used by the majority of its 7,300-strong customer base. The product simplifies life for sales users and managers with strong tools for managing contacts and accounts and strong analysis capabilities. SalesLogix is flexible enough to meet the more complex needs of upper midmarket firms, but most customizations and custom reports require an administrator, meaning that business users typically have to wait on IT to get what they need.

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Analyst: Liz Herbert
Technology: Application Development, Customer Relationship Management, IT Management, Packaged Applications
Geography: Asia Pacific, Europe, North America

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