Executive Summary (This is a document excerpt)

The Renault F1 Team competes on race times rather than new products or markets, but its business process management (BPM) implementation has lessons to impart that are useful to all kinds of organizations. In installing an event fault tracking process, the team kept things simple, used a narrow scope to start, and focused on quick project wins, helping to ensure its success. The system will capture faults trackside during races and will help trace them back to their sources within the design and manufacturing processes. Going forward, Renault F1 Team will expand the system to include integration to product life-cycle management (PLM) and additional user interfaces.

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