Executive Summary (This is a document excerpt)

Forrester recently surveyed 277 IT decision-makers about their application maintenance habits and preferences, and we analyzed their responses, looking at the effect of organization size on structure, funding, and other factors that affect the maintenance of applications. To do this, we divided IT shops into two groups: "Big IT" refers to IT within organizations with more than 20,000 people, and "all others" refers to the rest of the organizations that we surveyed. Although these IT organizations are structurally similar, we found significant differences in funding, outsourcing, and perceptions of IT, as well as in how these shops plan to improve.

Buy Risk-Free

Download and print PDF immediately. Price: US $749

Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase.

Already a Forrester Client?
Log in to read this document.