For Information & Knowledge Management Professionals (Length: 11 pages)

April 10, 2007

Learning Director: Are You Ready For Your New Role?

by Claire Schooley

with Connie Moore, Diana Levitt


Executive Summary (This is a document excerpt)

Today's learning executive must combine leadership, communication, business acumen, and innovation with learning expertise to drive higher performance and create strong business results. To accomplish this, the corporate learning executive's role must be well aligned and tightly integrated with the organization's business goals and needs, no matter where the individual's role sits in the org chart and no matter how strong the learning exec's background is in education. Innovative companies that have pushed beyond traditional training departments no longer treat learning as simply running an efficient training department. Rather, the learning program is directly linked to employee effectiveness and organizational success, making the learning executive more accountable to the business. The procurement of learning, orchestration of the learning program, and presentation of training classes are only one part of the job. The most critical aspect? Making sure that learning initiatives move the needle on the dial measuring employee performance and key business metrics.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemThe Learning Executive's Role Has Become More Business-Centric

itemEight Leadership Functions That Require A Deep Understanding Of The Business

itemeLearning Can — And Should — Have Many Homes

recommendations

itemLearning Executives Must Take A Broad Perspective On Their Roles

Forrester interviewed learning leaders in financial services, retail, research, and technology.

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itemTrends 2006: eLearning Goes Informal And Moves Closer To The Worker's Job

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Analyst: Claire Schooley
Technology: Information & Knowledge Management, Learning Strategy
Geography: Asia Pacific, Europe, North America

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