For Interactive Marketing Professionals (Length: 14 pages)

July 5, 2007 (updated September 17, 2007)

Marketing On Social Networking Sites

This is the second document in the "Social Networking" series.

by Charlene Li

with Josh Bernoff, Katheryn A. Feffer, Cynthia N. Pflaum

Executive Summary (This is a document excerpt)

Social networking sites (SNSes) like MySpace.com and Facebook attract large numbers of mostly young users who are eager to engage with their favorite brands. But most marketers use traditional marketing tactics like run-of-site advertising and static microsites to push messages into these networks. Instead, to realize the full value of marketing on SNSes, marketers should be prepared to engage in a personal relationship with users by providing something of value. Promotions are good in this context, but even better are information or brand elements that users can pass on to their friends.

TABLE OF CONTENTS

NOTES & RESOURCES

itemSocial Networking Site Users Represent A Huge, Attractive Audience

itemHow And Why SNS Users Engage With Brands

itemUsers Who Co-Opt And Pass On Brands Create The Marketing Value Of SNSes

itemSuccessful Social Networking Marketing Requires Engagement

recommendations

itemDitch The Marketing Tactics — This Is About Building Trusting Relationships

itemSupplemental Material

Forrester interviewed 11 vendor and user companies, including Bebo, Facebook, MySpace.com, and Piczo.

Related Research Documents

itemHow Consumers Use Social Networks

June 21, 2007

itemSocial Technographics®

April 19, 2007

itemWhy You Should Care About Web Widgets

February 7, 2007

itemSocial Computing

February 13, 2006

itemProfiles: The Real Value Of Social Networks

July 15, 2004

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.
Technology: Brand Tactics, Customer Experience, Emerging Marketing Channels, Interactive Marketing, Marketing & Advertising, Social Computing & Web 2.0, Web Site Design
Geography: Asia Pacific, Europe, North America

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Archived Teleconference:
Supporting And Embracing Customers With Social Technologies
Original air date: Thursday, June 05, 2008
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