For Sourcing & Vendor Management Professionals (Length: 20 pages)

April 2, 2007 (updated April 13, 2007)

Enterprise IT Outsourcing Models

Large Enterprise IT Outsourcing Programs Follow Consistent Patterns

This is the first document in the "Envisioning Strategic Sourcing" series.

by Richard Peynot

with Andrew Parker, Paul Roehrig, Ph.D., Pascal Matzke, Caroline Hoekendijk, Onica King

Executive Summary (This is a document excerpt)

IT outsourcing decisions seldom result from an enterprise-level vision but rather from opportunistic corporate behavior. To make better and more strategic decisions, service buyers need reference points, like systematic outsourcing models. After years of observing the outsourcing market, Forrester has identified six basic outsourcing models. These "IT outsourcing maps" will fit almost all substantial outsourcing situations. They include: global outsourcing, infrastructure outsourcing, vertical outsourcing, best-of-breed selective outsourcing, combined infrastructure and vertical applications, and horizontal outsourcing. Of course, not all models apply to any one situation. Forrester anticipates that companies will increasingly need a systematic approach to analyze their position, select one of the six basic models, and build/execute a structured outsourcing plan.

TABLE OF CONTENTS

NOTES & RESOURCES

itemEnterprises Frequently Lack A Clear Outsourcing Strategy

itemThe Six Basic Sourcing Models

WHAT IT MEANS

itemSourcing Professionals Need More Realistic Outsourcing Expectations

recommendations

itemCompanies Need A Systematic Outsourcing Approach

itemSupplemental Material

Forrester interviewed or spoke with 20 user companies, two universities, and 12 vendors, including: ACS, Atos Origin, BT, Capgemini, CGI, Computacenter, CSC, Deloitte, ECS, EDS, Getronics, and LogicaCMG.

Related Research Documents

itemEMEA IT Outsourcing Deals: Q2 2006

November 7, 2006, Trends

itemEuropean Firms Need A More Systematic Approach To Application Outsourcing

September 25, 2006, Best Practices

itemEMEA IT Outsourcing Deals: Q1 2006

June 20, 2006, Trends

itemOptimizing IT Sourcing Strategy: Key Stages And Phases Of The IT Sourcing Process

January 31, 2003, Planning Assumption

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.
Technology: IT Management, IT Services, IT Strategy, Planning, & Governance, Outsourcing, Sourcing & Procurement, Sourcing Strategy & Execution
Geography: Asia Pacific, Europe, North America

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Three Pragmatic Steps For Outsourcing Strategy
Original air date: Tuesday, September 04, 2007
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