For Marketing Leadership Professionals (Length: 6 pages)

March 8, 2007

The End Of Mass Marketing

The Long Tail Turns Into The Thick Tail

by Jaap Favier

with Cliff Condon, Lizet Menke

Executive Summary (This is a document excerpt)

The Web provided niche brands with a distribution channel, as described by the concept of "the Long Tail." Social Computing gives these niche brands a powerful marketing channel, enabling them to develop deep relationships with communities and increase market share and margins at the expense of big brands and mass media. Incumbents need to change their positioning drastically for damage control.

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Analyst: Jaap Favier
Technology: Brand Tactics, Channel Design Strategies, Customer Experience, Emerging Marketing Channels, Interactive Marketing, Marketing & Advertising, Social Computing & Web 2.0, Web Site Design
Geography: Asia Pacific, Europe, North America

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Original air date: Wednesday, October 22, 2008
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Ratings and Comments
Rating: 9 out of 10
based on 5 ratings across all roles.
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