For Business Process & Applications Professionals (Length: 5 pages)

April 6, 2007 (updated April 13, 2007)

Click Commerce Is A Strong Performer In The PRM Tools Market

The Forrester Wave™ Vendor Summary, Q2 2007

by William Band

with Sharyn Leaver, Liz Herbert, Ian Schuler, Mary Ann Rogan


Executive Summary (This is a document excerpt)

Click Commerce is a provider of supply chain management solutions that enable organizations to collaborate with business partners across the extended enterprise. The company was acquired in late 2006 by Illinois Tools Works (ITW). ITW is a $12.8 billion diversified manufacturer of highly engineered components and industrial systems and consumables. Click Commerce provides strong capabilities for most traditional partner relationship management (PRM) capabilities such as setup and configuration, partner management, and sales management. It is distinguished from other PRM solutions by its relative strength in B2B eCommerce in areas such as catalog and content management, eMarketing, and partner portal.

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Analyst: William Band
Technology: Application Development, B2B Sales & Marketing, Corporate Strategy, Customer Relationship Management, Packaged Applications, Technology Vendor Alliances & Partnerships
Geography: Asia Pacific, Europe, North America

The Forrester Wave. Smart data for smart decisions.

This scorecard summary is featured in:

The Forrester Wave™: Partner Relationship Management Tools, Q2 2007


View vendor summaries for other vendors in this Forrester Wave: BlueRoads, Click Commerce, NetSuite, Oracle EBS, Oracle Enterprise PeopleSoft, Oracle Siebel CRM, Oracle Siebel CRM On Demand, salesforce.com, and SAP



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