Executive Summary (This is a document excerpt)

ProactiveNet is unique, as it provides business service management (BSM) via an analytics engine that correlates massive volumes of performance data from across the entire infrastructure, narrowing the many potential causes of a service problem to a manageable few to speed problem resolution efforts. Its ability to analyze giant performance data sets quickly in combination with an intelligent threshold setting makes this solution a great option for eCommerce clients. Its self-learning capabilities virtually eliminate the ongoing costs of threshold setting and script maintenance.

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