Executive Summary (This is a document excerpt)

The communications and collaboration markets collide yet again. On March 15, 2007, Cisco Systems announced its intent to acquire WebEx Communications, the market leader in Web conferencing services. The acquisition will add a set of hosted collaboration services to Cisco's market-leading unified communications (UC) suite. When the acquisition closes, Cisco will have an even broader range of communications and collaboration products to offer companies of all sizes, ranging from tiny startups to large enterprises. For information and knowledge management professionals, WebEx should remain a top candidate for hosted Web conferencing. In the next year, WebEx customers should expect business as usual, with eventual upgrade paths to more sophisticated UC offerings. Cisco UC customers looking for a hosted Web conferencing service rather than an on-premise solution like Cisco Unified MeetingPlace Web conferencing should prioritize WebEx over alternative offerings because of the promise of future integration across Cisco's platform.

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