For Analyst Relations Professionals (Length: 17 pages)

May 16, 2008

Corporate Communications And The CMO Offer AR The Greatest Chance To Succeed

AR's Circumstances And Successes Through The Lens Of Reporting Line

This is the sixth document in the "The State Of Industry AR Organizations" series.

by Kevin Lucas

with Eric G. Brown, Charles Green, Robert Muhlhausen


Executive Summary (This is a document excerpt)

Although most analyst relations (AR) teams report through corporate communications or the chief marketing officer (CMO), many drift aimlessly before they get there. Along the way, other bosses exert their self-interest and expect a greater contribution to sales — even though this is very tough in practice. AR managers can simplify their tenure and maximize the chances of personal success by assessing the pros and cons of each reporting line option and migrating AR to either corporate communications or the CMO in a controlled fashion. Once there, they'll find less pressure to deliver sales contribution, which need not mean they avoid it altogether; instead, they can choose the best time to over-deliver against easier targets.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemAR Managers Need To Know Which Reporting Line Offers The Greatest Success

itemReporting Line Primarily Affects Focus On Sales

itemCorporate Communications And The CMO Present AR With The Easiest Challenges

itemReporting Line Is Just One Factor Among Many

recommendations

itemAlign Long-Term AR With Corporate Communications Or The CMO

Forrester surveyed 85 global and regional AR teams to understand the circumstances in which they operate and how reporting line impacts their performance.

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itemIndustry Analyst Relations Should Focus On Achievable Metrics

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itemAR's Graveyard: Unmet Sales Commitments

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itemIndustry Analyst Relations Should Focus On Achievable Objectives

June 21, 2007

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Analyst: Kevin Lucas
Technology: Analyst Relations Best Practices, B2B Sales & Marketing, Marketing & Advertising, Marketing Organization & Culture
Geography: Asia Pacific, Europe, North America