For Marketing Leadership Professionals (Length: 20 pages)

July 17, 2008

Ubiquitous Marketing

The Art Of Connecting With Consumers Through Emerging Media . . . Everywhere

by Mary Beth Kemp

with Jaap Favier, Alice Bresciani, Lisa Bradner, Shar VanBoskirk, Paul Jackson


Executive Summary (This is a document excerpt)

Like in all good games of cat and mouse, consumers elude advertising while smart media and technology types come up with ever more ways to reach them. New and personal means of communications and marketing follow consumers wherever they go. The power to reach consumers everywhere comes with responsibility: to be meaningful everywhere. Marketers can overcome consumer wariness with Ubiquitous Marketing, which offers a reciprocal, successive, contextual dialogue. Ubiquitous Marketing is the next frontier in integrated campaigns and customer relationship management, and its early adopters will develop a lasting advantage in their markets.

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TABLE OF CONTENTS

NOTES & RESOURCES

itemMedia Fragmentation Is Worse Than Ever

itemMore Advertising? Consumers Already Have More Than Enough

itemMarketers Can't Get Advertising To Work

itemNow, Even More Ways To Get A Message To Consumers

itemUbiquitous Marketing — More Than Just New Media Channels

itemMarketing Is Pushed Into New Dimensions

itemReciprocal: Marketing Morphs Into Service

itemContextual: Marketing Synchronizes With The Environment

itemSuccessive: Marketing Contributes To A Conversation

itemConnect To Consumers Via Ubiquitous Marketing

itemShould You Be In Ubiquitous Marketing?

itemPlan For Integrated Ubiquitous Marketing

WHAT IT MEANS

itemTechnology Goes Ubiquitous

itemSupplemental Material

Forrester interviewed 12 vendor companies, including Brand In Hand, CBS Mobile, CBS Outernet, Counts Media, Hypertag, Loopt, Microsoft, NBC Everywhere, NeuStar Reactrix, Scanbuy, and Xtract.

Related Research Documents

itemMeasuring Engagement

June 10, 2008

itemContent Consumers Want

April 22, 2008

itemReinventing The Marketing Organization

July 13, 2006

Find Documents In Related Categories

This document falls under the following categories. Click on a link below to find similar documents.

Analyst: Mary Beth Kemp
Technology: Brand Tactics, Emerging Marketing Channels, Interactive Marketing, Marketing & Advertising, Marketing Measurement, Marketing Planning
Industry: Consumer Media & Entertainment, Media & Advertising Trust, Media & Entertainment
Geography: Asia Pacific, Europe, North America

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Ratings and Comments
Rating: 10 out of 10
based on 2 ratings across all roles.
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