Executive Summary (This is a document excerpt)

Externally focused service or project-based professionals face unique challenges. Although work often focuses around projects, most enterprise applications remain designed for a functional world. Thus, firms in industries such as public sector, AEC, government contracting, business services, and nonprofit continue to seek solutions that consolidate processes and streamline how users deliver on engagements, projects, and programs. Forrester's inaugural coverage of project-based software solutions (PBS) identifies a new category of software designed to manage and support project-based business processes, provides a business justification for PBS, and assesses the key vendors and their solutions. Use of a project-based solution will be one of the key competitive differentiators for successful enterprises competing in a people-centric marketplace.

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