Executive Summary (This is a document excerpt)

Every aspect of the enterprise is increasingly embodied in the technology it uses, from process application-driven business operations to Internet-based interactions with customers and suppliers. Although today, only a few enterprises recognize the implications of this trend, within five years most will realize that this "business technology" (BT) is vital to delivering business results. Enterprises will embrace the competitive potential of technology and actively manage its use. BT providers will hone offerings to enhance business results, flexibility, and configurability.

Buy Risk-Free

Download and print PDF immediately. Price: US $499

Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase.

Already a Forrester Client?
Log in to read this document.