Executive Summary (This is a document excerpt)

Considered by some to be a tier two India-based service provider (based solely on size), HCL received balanced, solid scores across all current offering and strategy criteria, including reference client scores, to break into the Leaders band. Although relatively smaller than the other providers in terms of corporate revenue and number of employees, HCL has multiple delivery sites in India as well as in Belfast, Northern Ireland, and Kuala Lumpur, Malaysia, and the firm distinguished itself against many players by having a more targeted strategic focus on infrastructure management and its growing service market presence.

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