Executive Summary (This is a document excerpt)

Although infrastructure services account for only about 5% of HP's $91.7 billion in total revenue, the provider has relatively strong infrastructure outsourcing delivery across all criteria to place it in the Leaders band. HP rightfully frames a global remote delivery strategy — balanced with local presence — as being fundamental to its infrastructure business. As befitting a major infrastructure service provider, HP has a presence in dozens of countries, and many are linked by common process standards. The attraction of HP's infrastructure offering will be stronger for clients that want to benefit from all of HP's product and service lines of business, but HP clearly has a market-leading offering for enterprise clients seeking infrastructure services.

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