Executive Summary (This is a document excerpt)

Perfect reference client scores and a solid strategy for future infrastructure business helped land India-based Infosys in the Leaders band. Although its current offering and strategy are good, Infosys had among the lowest scores in overall service market presence in the infrastructure space. The provider has a broad global delivery footprint with 10 relatively small operations centers across Australia, China, the Czech Republic, and the UK — and across the US in Boston; Dallas; and Fremont, Calif. Infosys is beginning to articulate the true value of its global delivery model in its infrastructure management business, but it is not yet on par with its massive applications capability.

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